rummy star
rummy star
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This app is available for your device
rummy star
This app is available for your device
Contact
+91 9023082250
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy star?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email, making it easier to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you receive a weak signal, click "send OTP" and wait again. If the OTP doesn't arrive, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with the same active number. If the number has changed, send your proper KYC details to the customer support system via email to shift your account. This will facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
Uninstall the existing app from your device, then download the latest version. This will ensure you have the most up-to-date app, allowing for a seamless login and gameplay experience. Once updated, you can log in and start playing.
Q1: What is the minimum withdrawal amount in the rummy star?
In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are only allowed from earned gaming money, not from bonus collections. This means users can only withdraw the amount they've earned from actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and stored in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services facilitate a process that typically takes 30 minutes to 3 hours to complete. However, payment delays can occur, resulting in waiting times of up to 24 hours. This delay is an exception, rather than the norm, in an otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned from playing with the bonus amount can be withdrawn by yourself. This means the bonus itself is non-withdrawable, but winnings from it are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings, where you'll see that the withdrawal request is still being processed. If the funds aren't added to your wallet within 24 hours, you can contact their care centre for assistance.
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